File a complaint concerning a public contract
When individuals or interested businesses believe that tender documents or the process for awarding a contract do not comply with the contractual rules in force, they may file a complaint with the public body concerned or the Autorité des marchés publics (AMP).
Before they file a complaint, complainants are advised to contact the public body to obtain clarification concerning the call for tenders concerned.
Filing a complaint in the required time can affect the process under way such as postponing the deadline for receiving bids to enable the public body or the AMP to conduct the requisite verifications and make a decision.
The provisions respecting complaints also apply to goods certification processes or the qualification of service providers.
Six key steps for a complaint to be admissible with the AMP
Consult our checklist presenting the complaint process in six distinct steps, the actions to take in each of them, and thus ensure the admissibility of your complaint.
Who can complain?
The Act respecting the Autorité des marchés publics stipulates that a person must have the necessary interest to file a complaint about a tendering or awarding process. The definition varies depending on the type of process.
An individual or groups of individuals (general partnerships, a group of general partnerships, businesses) interested in the tendering process or its representative.
Any interested person (business) able to fulfil the contract according to the needs and obligations stipulated in the notice of intention.